Customer Testimonials

It was an excellent 2 days course, I wish it was longer than that. Great job Mr Derek and my plan is to attend another course soon.

Hi is a Guru in this subject and i wish him best of luck.

Thank you for your excellent work, it is very much appreciated.

Derek possess business brilliance and experience vital in organisation success. Working with him has been more than a privilege, He is a multi- talented, admirable & a very knowledgeable individual. Learning from Derek gives me pride and confidence to speak management or any organisation issues, he is good at what he does, any association with Derek will bring you more benefits than you can imagine and you will never regret.

He is a seasoned trainer relating all his course contents to our real life banking experiences and how best we could improve our customer service.

The experience was excellent to the extend that time was flying and the 3 days went very fast.

He has the ability to capture the audience with his wit.

Derek is a well spoken instructor with the ability to engage you in the session. He also has remarkeble training skills, he can take you through the course's contents referring to real life events, situations and examples..

Incredible facilitator, professional, always keeps us with him.

The training has been fundamental, inspiring and knowledgeable.

I enjoy being part of it and looking forward to the next one.

Excellent programme and very practical and relevant.

Keep doing what you're doing!

I thought the facilitator was excellent in what he did. He was very practical in his approach and did not lecture based which I loved. Very knowledgeable.

Very informative and knowledgeable. Good facilitator, keeps everybody's attention.

Very energetic, knowledgeable, listens and gives honest feedback.

My outcomes were exeeded. I was particularly impressed by the vast lnowledge of the facilitator and ability to draw upon same when required.

Really powerful input from Derek's slides.

Derek is a professional in his field and is open for questions and comments which serves as a great advatage when working in a large group. In addition to this, he also goes above and beyond by making himself available should further assistance be required. He is on point with the required outcomes.

Derek is a professional in his field and is open for questions and comments which serves as a great advatage when working in a large group. In addition to this, he also goes above and beyond by making himself available should further assistance be required. He is on point with the required outcomes.

Firm, gentle and very creative with in-depth knowledge of what he is about.

Derek is meticulous, focused and able of creating an enabling environment for better understanding. I have realised that one-day for such a wonderful programme is not adequate. It should be three days to a week.

The best training I have ever attended

The trainer exposed a wealth of information and I believe my understanding of leadership and management has improved significantly

Highly relevant content and presentation.

Enriching Experience!!

Excellent Workshop

This was a better Strategy Development session than other that I have attended before.

Very engaged, efficient and knowledgeable.

Keeps everyone on their toes and very energetic. Easy to listen to.

Very knowledgeable and engaging. Good simple practical examples which easily relate to the workplace.

It was a very good presentation and Derek was on top of his game

He really knows what he is doing and what to present. He is easy to talk to and easily avail himself for assistance and guidance.

Knowledgeable, brought a fresh new perspective to strategy formulation.

You are on top of your game Derek, you really know this stuff.. I think you have to take the BSC assignment and work it out or improve it.

Excellent

Good work done even before comming to retreat. Already highly motivated even before attending retreat. Product is fully developed and owned by staff - Thanks to consultant; good guidance

The training is superb, full of insight and indeed challenging the status quo. I like every bit of it so far. Great job Derek!! And welcome to Malawi, the Warm Heart of Africa.

Very energetic and passionate, which made the training a wonderful experience.

Derek was absolutely excellent. He gave so many practical examples that I can apply on a day-to-day basis.

Derek delivered quickly and successfully. He is a wonderful and experienced trainer.

I’ve had a good experience with Derek. He knows the topic very well and his style of delivery is excellent in that participants stay alert.

It was fantastic!

I rate Derek as the best trainer I’ve experienced so far. All trainers are good, but Derek puts emphasis on his practical experience.

I have attended many presentations & workshops on this topic, but this is the best one that I have ever attended. I can even apply it in my personal life

I really enjoyed and loved this workshop. I would really love for us to have another one. Derek was fantastic and I would love him to come back again as this course will not only be for the workplace but its valuable for your personal life. I have learned so much that I would do this again. Thank you Derek!

Derek was great. I hope to apply all that I have learnt today! This training was an eye opener. Thanks Derek.

Wish it could have been a few days instead of only one day.

I always enjoy Derek’s delivery of his materials. Thank you.

Excellent session with good lessons – best training that I have attended this year.

Well done Derek, we really enjoyed this workshop

Well worth the time. Thank you!

This was an awesome session, I have learnt a great deal and Derek was brilliant!!!

Fantastic – Thank You!!!

A wonderful trainer who gets everybody involved and will make the most introvert individual come out of their shell. He will get teams to work together as one and will do it in such a professional and clever way that various personalities won’t clash! A genius! If you want sales figures to increase in your business I suggest that you phone Derek right now.

Excellent trainer with wide knowledge on risk and strategy.

Excellent presentation with real world experience.

Derek is very knowledgeable and gifted in facilitating senior management training.

Derek did an excellent job and facilitated a highly technical subject in simple language.

Effective and has practical examples that relate to actual life. Very Motivational.

Knowledgeable, entertaining with practical examples.

Very motivational, funny & realistic. It was a wonderful encounter, full of new experiences and highly educative.

He is an authority in the field and keeps good balance between theory and practice.

Derek is great. He has great knowledge on the subject and he enriched the sessions with useful examples.

Fantastic and well exposed.

Entertaining, thought-provoking and motivational. Makes change sound possible

We need more training like this, Derek is the best.

Very good

Derek is well knowledgeble in the area of strategy and a very organized person.

Very beneficial. So meaningful experience.

He is an excellent trainer with extensive knowledge about the material.

The trainer is very rich in know-how and definitely influenced my knowledge-skill-attitude.

I had a wonderful experience with Derek, especially because he is fully equipped with knowledge in what he teaches.

Absolutely great. Please let him come again.

Derek has vast experience in teaching. We like him. God bless him and his family.

Derek brings to table his vast experience in communication and general management. Absolutely Amazing.

The trainer was excellent and practical.

I enjoyed every topic covered. Trainer is excelent in engaging a group.

It was an inlightful training session with clear practical examples. The trainer was engaging and humorous.

Excellent!

This training was timely, on point, humorous and educative at the same time. Wow!

Derek Hendrikz is truely one of the worlds best service trainers and facilitators.

The best training so far, I now have a wider knowledge and understanding of people and customer service.

This session was valuable as it made me realise that there are ways in which we should deal with conflict. Thanks Derek, I have really learnt one ‘hell of a lot’!

This is the first time I’ve experienced such transitional learning. I find myself relating to people now on a different level. Excellent, I’ve learnt a lot from you Derek!

This is really an excellent training programme that will help my practical works. Thanks a lot!

Really a very deep knowledgeable and a good motivational trainer with a vast knowledge and a good motivator also. I feel proud to have spent some time with him to learm from such a type of trainer.

Very very impressive trainer..

Trainer was very helpful and he can be the best traner I have seen

Informative and fun training

Experienced, interesting and knows his stuff

The course was conducted in an interesting way and the infomation, knowledge and experiences provided are much appreciated. Wow experience!

Derek has detailed knowledge on project management and is an excellent trainer on this subject.

A seasoned and highly experienced trainer, Derek is a strategic consultant with excellent ability in analysing the needs of his clients. In my experience working with Derek, all trainings delivered by him was highly rated and he is easy to work with. Culturally, a great communicator and analyser, his sessions are a great asset to any organisation.

Derek has been working with Marcus Evans as a contracted consultant over the last five years. During this years he has been assisting our clients from all across Africa and the Middle East in many consulting and training projects. As our trusted advisor and training partner, Derek supports our clients at all stages of a project and he has the ability to contribute in the training design, delivery, measurement and evaluation meeting the most demanding deadlines. Definitely his core area of expertise is the analysis of the initial situation of their organisation and the development and formalisation of the final training strategy. In every workshop he conducts, Derek shares his passion for knowledge, results, and hands-on experience in the field of organisational strategy development. He has conducted training and consultancy services on very diverse areas such as Human Performance Management and Team Development, Client Relationship Management, Negotiation Skills and Sales and Marketing strategies and has always successfully met the client's expectations and reached their specific learning goals.

Derek is an experienced, highly talented and very knowledgeable consultant within the fields of strategy, performance management, and leadership. More so than this, he's an absolute joy to work with.

I've known and associated with Derek for a number of years, dating back to 2004. I would regard Derek as a pioneering and innovative business thinker and strategist. He possesses exceptional business acumen and is a superb entrepreneur. Derek is a master training facilitator and passionate about the training industry and people development. He is a thought and opinion leader in the training and development leader. He is a businessman of the highest integrity and principles and he has opened many doors and created windows of opportunity for many freelance facilitators. I would strongly recommend Derek in any similar business capacity.

This has been the best training that I have attended. He helped me look at my life in differently, especially in relation to how one heals when disappointed and rejected by a client. I love my job even more now.

It was a wonderful encounter full of new experiences and great educative content. Top Class... Awesome!

The training was very lively, thought provoking and altered me to see things that need change personally as a relationship officer and as the bank overall.

This has been really amazing and will not only add value in my roles at work but also to my personal life.

My eyes have been opened to look at clients as partners. My negotiation skills have been enhanced

Very motivational, funny and a realistic trainer. He is gifted with the ability to connect with listeners and gives great lifelong examples. Exceptionally talented!!!

Derek is a fantastic presenter and so are his teachings. He makes learning enjoyable and interesting

Wow... Explosive does not begin to describe Derek's style. He is energetic, knowledgeable and he delivers. It is that simple.

He simplified a two-year MBA or MSC module in two-days, yet down to earth and very practical.

Derek is a very experienced speaker who has the ability to make difficult subjects simple

Derek is a great teacher. He is reliable. The expectations of all parties involved are always met/exceeded.What an awesome team player.

Derek did an excellent job. He presented the workshop with passion. He knows what he is doing, and he is doing it well!

A wonderful presenter.

Trainer is full of good examples related to the training wich shows anormous experience.

Excellent and makes relevant examples.

Hi is very good in delivery of the learning material. He has a great sense of homour!!!

Derek is the very best trainer ever. I would't have asked for a anybody better.

The contant was presented with clarity and in a way that kept me interested.

An exceptionally experienced trainer and motovational speaker.

This is the second time I attend a training conducted by Derek. I would attend many more because of his knowledge of what he is talking about and the way he makes life examples that we can easily relate to. A++++

Great motivational ability and global perspective / experience / exposure

I feel reenergised after this training.

Very talented, motivational and resourced trainer.

Derek has proved to be a highly knowledgeable person with a lot of content in the subject of organisational design.

The guy is great! Energetic and knows his stuff.

He is clear, thoughtfull, ans has a great sense of humor.

I could listen to Derek for the whole day without getting bored.

He conveys the message in a very comprehending manner, he is easy to understand, making relevant and practical examples. Keeps the presentation alive all through.

Derek is one of the best trainers I have seen. His presentation was excellent.

An excellent and genuine trainer.

He is a good trainer and he knows his stuff. He delivered well and I couldn’t get enough of his training. I also whish that he can assist our organisation further.

I always thought that I understand CRM, but Derek’s approach made me understand the subject clearly. I have learned a lot

This training was an eye opener. The bank needs to get a lot of things right in order to maximise production

Sensational Trainer who knows his stuff, full of lively examples

A wonderful person full of energy who has passion for what he is doing. The guy knows it all.

I really learnt a lot from CRM workshop facilitated by Derek! The presentation was excellent.

Excellent

I gained a lot of knowledge with regards to internal and external service level agreements. This training was a huge eye opener in terms of drafting these documents.

I have learned a lot in this training especially about the strategies, processes and projects.

The facilitator was outstanding and very delivering for the purpose of the training, he has a lot of examples and has huge experience in his fields of consulting. 

Well established speaker. Fascinating to listen to. Well informed and is abreast with recent developments.

Derek is well read, vast experienced and eloquent individual. He gives practical examples of real life situations that are relevant to the current company situation.

Excellent trainer & highly knowledgeable.

Absolute professional in what he does and how he goes about it. He is completely dependable and delivers what he commits himself to. Easy to work with, considerate and trustworthy. Having worked with him on a few occasions all I can say - its been a pleasure. A true advert for the industry in which he works

Hi Derek, thanks for sharing with us, something that we really need here at MEBCO & the same time is very applicable in our daily personal lives. This might be a refresher course for me but what you have done is to make me realize that I have to practice what I have learned in the form of influence & leadership. You did leave mark. Best regards...

He was excellent. Seems to have global knowledge about daily happenings around the world. I hope management will expand these kinds of workshops.

Derek’s workshop is one of the best training sessions that I have ever attended.

This was the most useful training that I have ever attended.

Awesome sense of humour, great presentation and gave very good advice. Talk was most educational, informative, vibrant and exiting!

This was a great experience for me. I would wish everyone in the company to undergo this training.

The trainer is excellent. Kept the participants engaged. Knowledgable & responsive.

It was indeed a pleasure having Derek here for the Corporate Governance training. We covered a lot of content in a short time and we commend him for an excellent presentation. Thank you Derek.

Excellent delivery and practical examples with excellent delivery by the trainer.

Derek has excellent knowledge and experience of the subject and has a lot to give.

Excellent trainer with experience from the field.

Derek has a good command of the subject matter and gets the message across.

He is very experienced in Strategic Management training and his presentation is excellent.

The training has enabled me to identify areas which need improvement in formulation of SLA's and score cards.

This was an excellent course, it was well presented and very interesting. The practical’s were a lot of fun and we couldn’t help but learn something

Excellent – Derek managed to get his point across with good use of practical examples.  Would recommend Derek to facilitate our organisational strategy.

Derek has excellent presentation skills and mixes humour well with the course material.

He knows his subject, very interactive, funny and has practical examples.

His ability to relate theory to practice is fantastic.

Derek has an in-depth knowledge on project management and can effectively disseminate his knowledge to participants.

Great training, very practical and well researched.

Derek is excellent, knows his subject and kept our attention throughout the two day training.

Honestly the best and most usefull training I have been to in the 5 years I have been working.

Great experience, very interesting.

Was an excellent and tangible experience to have to have.

Very professional in approach and ability to provide the knowledge efficiently.

Highly recommended trainer for any courses. Excellent trainer with lots of knowledge.

It was an excellent, electric atmosphere and opened my head and mind to changes I want to make in my life ASAP! Thank you for that!

-Excellent

-Very Creative

-Hillarious

Very engaging, funny, insightful and most importantly, I feel a sense of self evaluation at a professional level.

Great training. Very resourceful. Look forward to another in future.

Insightful, didactic, experty delivered, engaging, wowing..

He is motivating, practical and interesting in his presentatiion.

Very good. Let’s you feel comfortable, and knows, and picks up the problematic team dynamics very quickly. Then works with them effectively.

Derek is a highly experienced consultant with years of experience in the Project Management and other sectors. I would highly recommend him and his work.

As the client, we received excellent customer service! Congrats on an excellent, well prepared presentation.

Great humour makes you listen. Has lots of knowledge of the outside world that helps others.

Derek's method in approacing the contents of the course and keeping trainees connected is remarkable.

Derek is a professional in the people development space. His experience and ability to quickly understand people and build report stands him in good stead during his training, coaching and motivational interventions. He prides himself on quality deliveries with quality material, from all of his engagements with Quintica SA as a partner in Professional Skills Development we only had positive experiences.

The delivery was excellent and the content wonderful.

Pleasant experienceLively discussions. Derek had answers to every question. Excellent trainer.

Derek has been excellent and very motivational in his presentation.

This was an eye opener.

He was a lively presenter who demonstrated great ability.

The training has challenged my thinking.

Very insightful and delivered in an innovative style.

Derek is a well presented gentleman and has a great knowledge of the functionalities of CRM. I have learnt a lot with from him and I am using all that I have learnt in the business today with success. He is brilliant in doing business strategies and implementation. He also assisted the company with job profiling. Thanks Derek

Derek is a great people and organisation performance facilitator, whose needs-based interventions are sustainable owing to his deep and detailed knowledge of subjects that he tackles.

Derek was awesome to watch and listen to. He was so energetic and passionate – you never even noticed how fast the time passed.

He is outstanding!

The facilitator was able to bring the strategic plan to life.

Amazingly good!

Good trainer with great presentation skills.

Could explain complex concepts clearly with good practical examples.

It was an inspiring workshop. No doubt, one of the best I have ever attended.

Derek was instrumental in the establishment of the Robben Island Diversity experience. We used him again after this experience and he proved to be an experienced consultant in complex team dynamics, he facilitated these process with perfection.

Derek is highly competent, knowledgeable and experienced in his field. He is an excellent trainer that keeps participants interest throughout the training session.

Excellent. Did training with Derek twice now, both experiences were excellent presentations.

I was thrilled with Derek’s presentation skills and masterful knowledge on the subject.

Excellent knowledge with vast experience. Knows how to control the class.

Excellent ability to demonstrate things in a simple fashion

He mastered the subject matter.

Best trainer ever.

He demonstrated mastery of the subject matter; open to questions and was extremely motivational.

For any professional this training is a must for your career and personal advancement.

The trainer has a lot of global knowledge and practical examples.

Good trainer with a lot of practical experience.

Knowledgable, innovative and motivational. Has ability to interact well with participants.

Impressive and worth listening to. He’s up to date on the public service

He is knowledgeable , experienced, with deep insights.

Facilitator simplified what Leadership and Management is all about. 

He has mastery of the subject. He demistified the issue of leadership vs. management to me.

A wealth of experience, exposure and expertise

He is a very knowledgeable individual. I find confidence in his recommendations.

I/we had too little time with the facilitator!

Expert on Leadership & Management

Excellent facilitator

Derek Hendrikz has been an exceptional trainer...

He has great skills in communicating and gave concrete examples that helps me understand the subject matter.

He is such a wonderful, knowledgeable and open minded facilitator. Would like to see him again and often.

Everything was perfect.

Great experience! Awsome session. What I learnt is very practical. Engaging, very interesting.

We highly appreciated the knowledge passed on, we believe that when we keep in communication we can change Africa.

Admirable, good control of the audience.

I woud love to have another engagement with the facilitator.

The facilitator understands the subject matter very well. May the good Lord richly bless you Derek Hendriz and your family.

Open minded out of the box facilitator

Derek was captivating and used useful illustrations to drive points home. There was no chance for a grave yard session.

Clear, practical and knows what he is talking about.

Derek knows how to make the training an experience for both the office and for life.

Derek is a brilliant facilitator who is very engaging and gives practical examples.